Privacy Policy

We are the company M.Y.JAPAN s. r. o., address:Kladenská 88, 273 01 Lhota, ID No.: 17864747. We operate an online store on the website www.japaneserice.eu.

For the sale of goods and the operation of our website www.japaneserice.eu, we process certain personal data.

The processing of personal data is primarily governed by the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR").

I. Personal Data Processing

Processing of personal data when using the contact form:

If you inquire about our products and services, we will work with your contact details, which you provide to us, mainly through the inquiry form. These are: Name, surname, email address, and telephone number.

Why?

We contact you through them for further arrangements regarding sales, claims, and information about goods or the purchasing process.

On what legal basis?

This is processing based on Art. 6(1)(b) GDPR – negotiation of a contract, or taking steps at your request prior to entering into a contract.

How long will we process personal data?

If we do not establish further cooperation, your data will be processed for no longer than 5 years from our last communication.

Processing of personal data in case of purchase:

If you make a purchase with us, we will work with the data you provide. These are mainly billing details: name, surname, address, telephone number, and email address.

Why?

We need to process personal data to fulfill our contract – to deliver our goods to you. Through contact details, we will also communicate with you regarding the status of your order, as well as any complaints or inquiries.

On what legal basis do we process personal data?

This is processing based on Art. 6(1)(b) GDPR – performance of a contract and Art. 6(1)(c) GDPR – compliance with a legal obligation.

How long will we process personal data?

For the duration of providing our service and then 5 years after the last provision of such service or delivery of goods.

Newsletters (commercial communications)

If you are a purchasing customer and have not forbidden us during the purchase, we will use your email address to send our newsletters.

On what legal basis?

This is allowed by Section 7(3) of Act No. 480/2004 Coll., on certain information society services, unless you have forbidden us at the time of purchase.

How long will we process personal data?

5 years from your last purchase. You can unsubscribe from the distribution at any time via email or contact us at info@japaneserice.eu.

II. Who will have access to the data?

Your data will remain with us. Nevertheless, some companies or individuals who help us operate our e-shop will have access to the data. They are:

• E-shop platform operator Shoptet (company Shoptet a.s., located at Dvořeckého 628/8, Břevnov, 169 00, Prague 6, ID No. 28935675, company registered at the Municipal Court in Prague, section B, insert 25395)
• Companies involved in the dispatch of goods: Zásilkovna
• Companies involved in payment dispatch: ShoptetPay

Your personal data may also be accessed by these additional entities:

Personal data is processed only within the European Union.

What else you should know

In our company, we do not have an appointed Data Protection Officer.

In our company, there is no decision-making based on automated processing or profiling.

If you have any questions about personal data, contact us at info@japaneserice.eu or call (+420) 704 818 299.

Use of cookies

Cookies are text files containing a small amount of information downloaded to your device when you visit our websites. Cookies are then sent back to the originating website or another website that recognizes them on each subsequent visit.

Cookies perform various tasks, such as allowing efficient navigation between pages, remembering your preferences, and generally improving the user experience. They can also ensure that the ads displayed online are better tailored to you and your interests.

On our website, we use the following cookies:

• Essential cookies: necessary for the operation of the website, allow, for example, logging into secure sections of the site and other basic functionality of the site. This category of cookies cannot be disabled.
• Analytical/statistical cookies: allow us to recognize and determine the number of visitors and track how our visitors use the website. They help us improve how the site works, for example, by allowing users to easily find what they are looking for. These files are launched only with your prior consent.
• Advertising cookies: used to track preferences and allow the display of advertising and other content best matching your interest and online behavior. These files are launched only with your prior consent.

Please note that third parties (including, for example, providers of external services) may also use cookies and/or access data collected by cookies on the website.

Used cookies:

Further information on cookies and their current list can be found through individual internet browsers, usually in the Developer Tools section.

Consent can be expressed through a checkbox contained in the so-called cookie bar. You can also subsequently refuse cookies in the settings of your internet browser or set the use of only certain cookies.

Further information on managing cookies in individual browsers can be found at the following links:

• Internet Explorer: IE Cookie Management
• Google Chrome: Chrome Cookie Management
• Firefox: Firefox Cookie Management
• Safari: Safari Cookie Management
• Opera: Opera Cookie Management
• Microsoft Edge: Edge Cookie Management

III. Your Rights Regarding the Processing of Personal Data

The GDPR grants you, among other things, the right to contact us and request information about what personal data we process, to request access to this data and to have it updated or corrected, to request restriction of processing, to request a copy of processed personal data, to request the deletion of personal data in certain situations, and in certain cases, the right to data portability. You may object to processing based on legitimate interest.

If you believe that we are not handling the data correctly, you have the right to lodge a complaint with the Office for Personal Data Protection or to bring your claims to court.

These conditions are effective from June 20, 2023.